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BuyBiz Refund Policy

At BuyBiz, we strive to provide a transparent and reliable platform for buying, selling, and investing in businesses and intellectual property (IP). This Refund Policy outlines the terms applicable to payments made for subscriptions, featured listings, promotional services, and other paid features on the BuyBiz platform.


1. Nature of Services

BuyBiz is an online marketplace and aggregator platform that enables users to connect with buyers, sellers, investors, and professionals. Payments made on the platform are for access to premium features and services, and do not guarantee any sale, purchase, investment, lead, or successful transaction.


2. Subscription Fees

  • Subscription fees are non-refundable once the subscription has been activated.

  • Users will continue to enjoy premium benefits until the end of the subscribed period.

  • Subscription fees are not refundable if the user chooses not to use the service after activation.


3. Featured Listings & Promotional Services

Payments made for:

  • Featured Listings

  • Listing Boosts

  • Promotional Campaigns

  • Advertisement Services

  • Any other digital promotional feature

are non-refundable once the service has been activated or published.


4. Duplicate or Incorrect Payments

If you are charged more than once for the same transaction due to a technical error, BuyBiz will verify the payment and process a refund for the duplicate amount within 7–10 business days after approval.


5. Failed Transactions

If your payment is debited but:

  • the subscription is not activated, or

  • the paid service is not reflected in your account,

please contact us within 7 days with your transaction details. Upon verification, BuyBiz will either:

  • activate the purchased service, or

  • process a refund, where applicable.


6. Cancellation

Users may cancel future subscription renewals at any time. Cancellation will prevent the next billing cycle but does not entitle the user to a refund for the current subscription period.


7. Exceptional Refunds

Refunds may be considered only in exceptional circumstances, including:

  • Duplicate payments

  • Technical errors attributable to BuyBiz

  • Payments processed without successful activation of the purchased service

Any approved refund shall be at the sole discretion of BuyBiz.


8. Marketplace Disclaimer

BuyBiz is an aggregator platform and is not a party to any transaction between buyers, sellers, investors, or professionals. BuyBiz does not guarantee:

  • the accuracy of listings,

  • the authenticity of users,

  • successful negotiations,

  • completion of transactions, or

  • commercial outcomes.

Accordingly, payments made to BuyBiz are not refundable based on dissatisfaction with any listing, user interaction, negotiation, or transaction outcome.


9. Refund Processing

Where a refund is approved, it will be processed to the original payment method within 7–10 business days, subject to the timelines of the respective payment gateway or bank.


10. Contact Us

For payment or refund-related queries, please contact:

BuyBiz Support
📧 hello@buybiz.co.in
🌐 www.buybiz.co.in

BuyBiz

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